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FAQ

Where is WASH WILD made?

 All the range is made in Australia.

 

How long will shipping take?

Shipping will take 2-5 days for capital cities in Australia and possibly longer for rural or remote locations.

 

How can I pay for my order?

We accept Mastercard, Visa, American Express and PayPal.

 

How much is shipping?

Shipping is $10 for Australian orders. We do not ship internationally. 

 

Can I return my order?

Yes. You can send returns (original packaging and unused) to 404 Oxford St Paddington NSW 2021.  A refund will be issued on receipt of the products.

 

I can't find it at my local Woolworths

Our range is currently only available at select Woolworths - we are hoping it will be rolled out to more soon. We encourage you to ask for it to be ranged at your local store. You can contact Woolworths via this form.

 

What is W4C?

It is a blend of many different Australian native oils that was developed in collaboration with a leading Australian research institution.

 

Are the products safe to use around babies and pets?

Yes they are.

 

Are your products cruelty free?

Yes they are. We are firmly against cruelty to animals.

 

Why the packaging you’ve chosen?

The pack sizes have been designed for both convenience and value.  The 300ml bottles are a handy size to be carrying around the home when cleaning – they are light enough to feel nice and functional in use.  

We chose post customer recycled plastic so that no new plastic is created in the production of the range.  All bottles can be recycled.  We opted for 1L refills for selected products rather than soft pouches as these bottles are easily recycled again, rather than ending up in landfill.

The bottles need to be PET plastic due to the strength of the formulations inside.

Lids on the 300ml and 1L are interchangable.  You can buy the small bottle and switch the lid to the large one if you wish.

We have chosen to use white PET as currently in Australia only white and clear bottles are able to be recycled.

 

Are the products all-natural?

The range is 99%+ naturally derived.  The only ingredients that are not natural are  blue colour (<.5% in the toilet cleaner) and sodium benzoate (<1% in multipurpose spray, glass cleaner, floor cleaner), aminomethyl propanol and carbomer (<1% in the hand sanitiser)  The hand wash, body wash, laundry liquid and dish wash all are made 100% from ingredients that are derived from plants.

 

What is the scent of the products?

The scent is a reflection of the W4C blend which smells like the Australian bush - lemony, fresh and clean.  It smells somewhat like a soft, lemony variation of eucalyptus.

 

Do the products kill bacteria?

Yes. The research undertaken verified that the W4C® inside each bottle ensures 99.9% of germs are removed – and do not grow back.  It was found to effectively kill commonly found pathogens including Escherichia coli, Acinetobacter baumanii, Staphylococcus aureus and Saccharomyces cerevisiae.

 

Where is WASH WILD based?

Our team is based in Paddington NSW. Our ABN is 686 000 42304.